+91 98 7333 8444
+91 95 699 33 655
info@reliwise.com
reliwise@outlook.com
Monday – Saturday
10:00 AM – 7:00 PM
Quick answers to common questions about our products & services
We offer a complete range of optical and ophthalmic equipment designed for clinics, hospitals, and optical stores.
Yes, all products meet international quality and safety standards.
Yes, compact and space-saving models are available for small practices.
Yes, professional installation and user training are provided.
Delivery usually takes 5–10 working days, depending on location.
We offer a comprehensive range of optical and ophthalmic equipment, including diagnostic devices, examination instruments, and clinical solutions for eye care profession
Yes, we provide compact and space-efficient models ideal for small clinics and practices with limited space.
Yes, all products comply with international quality, safety, and performance standards.
Our equipment is manufactured using high-quality, durable materials to ensure accuracy, reliability, and long-term performance.
Yes, detailed technical specifications and product documentation are available upon request to help customers make informed decisions.
Certain products can be customized depending on clinical needs and usage requirements. Please contact our support team for details.
Yes, all products come with user manuals and operating guidelines.
You can place an order by contacting our sales team via phone, WhatsApp, email, or by submitting an inquiry through our website.
We accept multiple payment methods, including bank transfers and other approved payment options. Payment details will be shared during order confirmation.
Delivery usually takes 5–10 working days, depending on product availability and delivery location.
Yes, we offer international shipping. Delivery timelines and charges may vary based on the destination.
Once your order is shipped, tracking details will be shared with you via email or WhatsApp.
Shipping charges may vary depending on location and order size. Any applicable charges will be clearly communicated before order confirmation.
Yes, we provide professional installation services to ensure the equipment is set up correctly and operates smoothly.
Yes, comprehensive user training is provided to help staff operate the equipment safely and efficiently.
Installation and training are carried out by our qualified and experienced technical professionals.
The duration depends on the type of equipment but is typically completed within the same day or shortly after delivery.
Yes, we offer both on-site and remote training options based on location and customer requirements.
All products come with a standard manufacturer warranty. Warranty duration may vary by product and will be clearly specified at the time of purchase.
The warranty covers manufacturing defects and faults under normal usage conditions, in accordance with warranty terms.
The warranty does not cover damage caused by misuse, improper handling, unauthorized repairs, or normal wear and tear.
You can request warranty service by contacting our support team via phone, WhatsApp, or email with your product details and issue description.
Yes, we provide reliable after-sales support, maintenance, and technical assistance to ensure long-term product performance.
Service and repair timelines depend on the issue and product type. Our team will provide an estimated timeframe after inspection.
+91 98 7333 8444
+91 95 699 33 655
info@reliwise.com
Reliwise is a trusted provider of advanced ophthalmic equipment, delivering reliable solutions, expert service, and innovative technology to support eye care professionals worldwide.
B-7 Kh.No. 54/20/21 Near Bajrang Chowk
Jai Vihar Baprola New Delhi 110043
+ 91 98 7333 8444
+ 91 95 699 33 655
info@reliwise.com
reliwise@outlook.com
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